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HAYWARD HAWK is happy to be working with an innovative market leading international tech business established managed services and web hosting company for recruitment of a technically strong linux focused product support engineer to join the team.

The Role:

This is a very diverse role which will include involve resolving customer incidents within agreed SLA terms and performing integration and configuration of products.


  • Be a technical authority for Professional Services and Project activities
  • Provide input to Product Management and Engineering on designs, solutions, and Operations and Maintenance procedures and documentation
  • Contribute to the development of strategies for the improvement of delivery process, services and implementation.
  • Remotely or travel to site to:
    • Provide diagnosis and resolution of complex issues
    • install new systems
    • support system integration
    • upgrade, patch or customise systems
    • provide training to customers and partners
    • support system demos, trials and proof of concepts
    • progress Project/Technical discussion

The Person:

The ideal candidate will have hands on relevant experience working in a similar role ideally with a technical, engineering or software degree and experience in supporting applications on Linux and Windows and complex networking solutions

The ideal candidate will have experience of systems design and delivery processes for networks, database and transaction processing systems and experience of supporting complex systems systems in one or more of the following areas:

  • Digital Cable networks
  • Broadband/IP networks
  • Wide Area networks
  • Carrier grade telecoms


 - Excellent Salary and benefits package

-  Salary of £35k to £45k

For further information on this vacancy, or any other Technology roles in Belfast, please apply via the link below or contact Declan Fitzmaurice in the strictest confidence on 02895 902676

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